Support
Call 580-338-5411 or 1-800-752-5411 - 24 hours a day, 7 days a week, 365 days a year.
Feel free to call with questions, to report service problems or outages. Your call may be answered by an automated system after hours or on weekends. Please leave your name, phone number and information. Your call will be returned the next business day.
Click here for: Call Before You Dig Oklahoma
Click here for: Call Before You Dig Texas
Click here for Outage Updates.
Click here for information about Early Termination and Return Policy.
Click here for information about our Policies and Compliance.
Cellular
Samsung Support
iPhone Support
Submit a Cellular Trouble
eSIM
Internet
To Report Internet Trouble: Call 580-338-5411 or 1-800-752-5411
For Virus Protection & Support: SecureIT Plus or 24/7 Support Number 1-877-373-3320
ptsi.net Email Support: Call 1-855-329-8331
WiFi
PTCI WiFi App Terms & Conditions
PTCI WIFI App User Guide
Phone
- Billing Information
- Customer Proprietary Network Information (CPNI)
- Online Phonebook
- International Calling
- Battery Backup Information/Información de la Batería de Backup
- Do Not Call - Federal
- Do Not Call - Oklahoma
- Do Not Call - Texas
- Lifeline - Oklahoma
- Lifeline - Texas
- Long Distance
- Maintenance Protection
- Telecommunications Devices for the Deaf
- Voice Mail Instructions