Outage Updates

Morning Update: Significant Network Improvements

We have some great news to share. Over the last couple of days, our team has worked around the clock to isolate the root of the network disruptions. We are happy to report that as of 8:00 AM this morning, we are seeing drastic improvements in service across the board.

Important Next Step for Your Device:

If your phone is still experiencing any hiccups, please try one of these steps:

✈️ Toggle Airplane Mode (On for 10 seconds, then off)
🔄 Restart your phone completely

Why? Doing this forces your phone to complete a fresh registration with the newly stabilized network, giving your device a clean slate and clearing out any lingering glitches.

Now is a great time to test your connection by calling or texting friends and family! Thank you once again for your incredible patience and for sticking with your local team while we worked through this.

(If you restart and still have persistent issues, please let us know: https://www.ptci.net/submit-tt/ )